What to do in the event of a Commercial auto claim?

  • Stay at the Scene: Unless in immediate danger, remain at the scene of the accident and ensure everyone’s safety. Exchange information with the other driver(s) involved, including names, contact details, and insurance information.
  • Contact the Authorities: File a police report, even for minor accidents. This documentation protects all parties involved.
  • Notify your Insurance Company: Report the accident to your insurance company as soon as possible. Avoid admitting fault or discussing details with the other driver’s insurance company without notifying yours first.
  • Document the Damage: Take photos and videos of the damage to your vehicle and any other involved vehicles. Note any injuries sustained.
  • Secure a Rental Vehicle/Get Vehicle Towed (if necessary): Contact your insurance company to discuss temporary transportation options while your car is being repaired. If your car is not drivable, arrange for towing through your insurance or a reputable service.
  • Cooperate with Adjusters: Both your and the other driver’s insurance company may send adjusters to assess the damage. Provide them with honest and accurate information.
  • Repair your Vehicle: Once the claim is settled, you can proceed with repairs at an approved shop. Keep all receipts for future reference.

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