What to do in the event of a General or Professional Liability Claim?

  • Report the Incident: Immediately inform your insurance company of the alleged or potential claim. Don’t admit fault or make any promises to the third party involved.
  • Cooperate with your Insurance Company: Provide your insurer with all necessary information and participate in their investigation. Be truthful and transparent.
  • Settlement or Defense: Depending on the situation, your insurance company may agree to settle the claim or provide legal defense in court. Trust their guidance and cooperate with their chosen tactics.
  • Post-Claim Review: Once the claim is resolved, discuss any lessons learned with your insurance company and consider risk management strategies to prevent similar incidents in the future.

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